Privacy Policy
At KanitThai we value the trust you have placed in us. We are committed to protecting all the information you share with us.
This Privacy Policy (Policy or Privacy Policy) sets out how we use and protect any personal information of users (users, you, or your, and their respective connotations) that we collect from or through the (A) website and/or our mobile application (together with the Website, referred to as the Platform), and/or (B) use of the Platform, products, and services offered by us (our Services), or when users otherwise seek to do business or make contact with us.
The purpose of this Privacy Policy is to inform you what information we may collect from you, how we may use the information collected from you, and how you can review, correct or opt out of our use of the information.
By using our Platform or sharing your contact information with us, you are accepting and consenting to the practices detailed in this Privacy Policy.
We will collect information only where it is necessary for us to do so and if the information is relevant to our dealings with you. The information will be retained only as long as we are required to do so by law or as is relevant for the purpose for which it was collected.
You can visit KanitThai.com and browse without revealing any personal information about yourself to us. During your visit you remain anonymous to us and we at no time can identify you unless you have an account with KanitThai.com and log in with your user name and password or use the Platform for products or services offered by us.
This Policy is published as per the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires the publishing of a privacy policy for handling of or dealing in personal information, including sensitive personal data or information (collectively, Personal Information).
We are committed to ensuring that your privacy is respected and that your Personal Information is protected. Should you provide any information by which you can be identified when using this Platform, be assured that it will only be used strictly as per this Policy.
This Privacy Policy applies to the collection, receipt, storage, usage, processing, disclosure, transfer, and protection of your Personal Information when you use our Platform or avail any services offered by us, and does not extend to any information collected by the websites or applications of any third parties.
Our users' privacy is of the utmost importance to us. We recognise the privacy concerns of the users and hence, as a commitment to providing a safe and secure experience on our Platform, we have formulated this Privacy Policy to help users make an informed decision.
BY USING THE PLATFORM OR AVAILING ANY SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE, SHARING AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE THE WEBSITE OR APP OR ANY SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE WEBSITE OR SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), IN THAT CASE, YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE, AND DISCLOSURE OF SUCH INDIVIDUAL'S OR ENTITY'S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
Legal Basis
This Privacy Policy is designed to help users understand what information we collect, why we collect it, what information we disclose, and how users can update, manage, export, and delete their information. It shall be read along with the terms and conditions available on our Platform and in compliance with the following:
• Digital Personal Data Protection Act, 2023;
• The Information Technology Act, 2000 and rules thereunder;
• The Information Technology (Reasonable Security Practices and Procedures and Personal Information) Rules, 2011 (the IT Rules), and
• The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Consent
By accessing our Platform and continuing to use our services, users will be deemed to have read, understood, and agreed to the terms as provided in this Privacy Policy. By granting their assent to this Privacy Policy, consent of users would be deemed for the use, collection, and disclosure of Personal Information as described in this Privacy Policy, including the transfer of Personal Information to third-party service providers as may be required for providing and improving the services.
Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To stay up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers on our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy. Users have the right to opt out of the Platform and/or the services at any moment. Additionally, users can enquire about our possession of their data by sending an email to info@kanitthai.com. They may also request that we delete and destroy all such information upon request.
What information do we collect?
We learn, collect, and store your Personal Information (that we consider necessary) when you use our Platform. We use this information to provide you with a safe, efficient, smooth, and customised experience, which includes, without limitation, displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customise our Platform to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.
Here are the types of information we gather:
1) Information you provide us
We receive and store the information you explicitly provide to us. This includes Personal Information such as your userame along with your password, your name, address, telephone number, e-mail address and other contact information, date of birth, gender, financial information such as bank account information, credit/debit card or other payment instrument details, and any other information that you provide when you make a purchase from us, or opt to receive emails from us, or otherwise communicate with us. You may choose not to provide certain information, but this could prevent you from fully utilising our Platform's various features.
2) Information collected automatically
Whenever you interact with our Platform, we automatically receive, record, and analyse information from your browser, server, or device, which includes, without limitation, your IP address, geolocation data, device identification, "cookie" information, the type of browser and/or device you're using to access our Platform, information about your mobile device, including a unique identifier for your device and purchase history; which we sometimes aggregate with similar information from other customers to create features such as best-selling products, products you viewed or searched for, products you may like. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our Platform. We may use software tools, such as JavaScript, to measure and collect session information, including page response times, download errors, the length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page. We use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content, to give you the best possible shopping experience on our Platform.
3) Information from other sources
We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. Suppose you access our Platform through a social media service or connect a service on our Platform to a social media service, in that case, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the Platform or contact us through social media services, you authorise us to collect, store, analyse, and use such information in accordance with this Policy.
How is it used?
KanitThai does not share, sell, rent, or trade personal information collected through its Platform with third parties for their sole promotional purposes or as otherwise outlined in the Privacy Policy. The Personal Information so collected may be shared with relevant authorities or service providers solely to process your transaction requests or serve you better. We may also use your Personal Information to identify, investigate, prevent, deter or take action regarding unethical or illegal activities, suspected fraud, violations of our Terms of Use, breach of our agreement with you or as otherwise required by law (collectively referred to us as Purpose(s)).
We may also use your Personal Information as per applicable laws to provide you with our services, enhance user experience, manage our relationship with you, build user insights, analyse data for the introduction of new services and features, and as may be required to comply with any regulatory requirements and contractual obligations.
Retention of Personal Information
We may retain users' Personal Information as long as a user continues to use the Platform or avails themselves of the services, has an account with us, or for as long as is necessary to fulfil the purposes outlined in this policy. Users can request that we delete and destroy all such information by sending an email to info@kanitthai.com. However, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How do we use cookies?
A cookie is a small file that we transfer to your computer's hard drive through your web browser, with your permission, only if you allow it. This file helps us recognise your browser and respond to you as an individual, as well as provide personalised features and advertisements based on your needs, likes, dislikes, and behaviour on our Platform.
Do we share the information we receive?
We never commercially exploit information by selling it to third parties. We share customer information only for the following purposes:
1. Third-party service providers
2. Compliance with the law
3. Business transfer
4. With your consent
Is your information secure ?
The security of your Personal Information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.
Do you have control over your information provided to us?
You may request to review, correct, update, suppress, or otherwise modify any of your personal information that you have previously provided us by sending us an email at info@kanitthai.com.
What about links to other websites?
Our Platform may contain third-party advertising and links to other websites. Once you use these links to leave our Platform, as we do not have any control over that website, we will bear no responsibility.
What choices do you have?
1. You can add, correct, update, modify, or review your Personal Information regularly.
2. You can opt out of emails or messages by contacting customer care.
3. You can choose to delete your account.
Security
We restrict access to your Personal Information to us and our affiliates' employees, agents, third-party service providers, partners, and agencies who need to know such Personal Information for the purposes as specified above in this Privacy Policy.
Other Privacy Issues
KanitThai.com adheres to a strict privacy code regarding children and does not knowingly accept personal information from a child. Minors under the age of 18 years may not use this website. We do not collect information from anyone known to be under the age of 18 years, and no part of the website is so designed to attract anyone under the age of 18 years. KanitThai.com does not sell products for purchase by children. If you are under 18 years, you may use this Platform only with the involvement of a parent or guardian.
Contact
Please direct any queries or requests related to our use of information or this Privacy Policy to us by email at info@kanitthai.com.
Governing Law
This Privacy Policy is governed by all laws applicable within the territory of India. By using our Website, Platform, and/or Services, you are agreeing to the terms of the Privacy Policy, thereby consenting to the exclusive jurisdiction of the courts at Delhi, India, in all disputes arising out of or relating to the use of the Website, Platform and/or Services, or the Privacy Policy.
